Refund Policy

Important Information About Using Our Services

Last Updated: 14th September 2026

Refund Policy

At Sindhu Netralaya, we sincerely appreciate every donation made towards supporting our healthcare and social-service initiatives.

1

Donations Are Non-Refundable

All donations made to Sindhu Netralaya are voluntary and non-refundable once the payment has been successfully processed.

Once a donation has been successfully completed, it cannot be cancelled or refunded.

2

Failed Payment Transactions

If the payment transaction fails, but the amount has been deducted from your bank account, card, UPI account, or other payment method, the deducted amount will be refunded to the original payment method as per the applicable payment gateway and banking timelines.

3

Duplicate Transactions

If you believe that you have been charged more than once for the same donation due to a technical or payment-related issue, please contact us with the transaction details. We will verify the transaction and take appropriate action if a duplicate payment is confirmed.

4

Contact Us

For any payment-related queries or concerns, please contact Sindhu Netralaya with your transaction/reference details so that we can assist you.

Note: Successful donations are not eligible for refunds.